"For over a century, Industrial Supply Company has provided exceptional industrial distribution solutions, rooted in family values and unwavering commitment. Our mission is to be the trusted partner that empowers industries with quality products, solutions and expertise they need to thrive in an ever-evolving world. As a family-owned business, we take pride in our legacy of integrity, reliability and innovation, shaping a brighter future for generations to come."
Our Values
Tradition and Legacy
Our rich history spanning over 100 years is a testament to enduring values that guide us. We honor the legacy of our founders by upholding the principles of hard work, innovation, and resilience that have defined our journey.
Family-Centric Ethos
As a family-owned business, we view our employees, customers and partners as an extension of our family. We cultivate a culture of care, respect, and mutual support, fostering lasting relationships that stand the test of time.
Integrity and Trust
Our reputation is built on the foundation of unwavering integrity. We conduct business with honesty, transparency and accountability, earning the trust of our stakeholders through consistent actions that align with our words.
Customer Centric Focus
Our customers’ success is at the heart of everything we do. We listen, adapt and innovate to meet their evolving needs, providing solutions that drive growth, efficiency and long-term partnerships.
Excellence in Service
Excellence is not just an aspiration; it's a commitment we fulfill every day. We take pride in our dedication to delivering exceptional service, quality products and expert knowledge to every customer.
Continuous Innovation and Improvement
Embracing change and fostering innovation are vital to our longevity. We embrace new technologies, practices and ideas that enable us to remain at the forefront of industrial distribution.
Empowerment
Our employees are our greatest asset. We invest in their growth, provide a safe and empowering work environment, and encourage continuous learning and development.
Adaptability
For over a century, we have weathered numerous challenges and changes. Our ability to adapt and thrive in an ever-evolving business landscape is a testament to our resilience and forward-thinking mindset.
High Value Choice
We are positioned to be a provider that offers quality and affordability. We offer cost-effective solutions that help our customers meet their financial goals.
Vision Statement
As a legacy business in industrial distribution, we aim to continue to be a trusted partner to our customers, providing them with the highest quality products and services that meet their needs and exceed their expectations. Our vision is to build upon our heritage of excellence and innovation to become a world-class company that is admired for its commitment to quality and customer satisfaction.
People
We aspire to create a culture of growth, creativity, and collaboration that encourages our employees to bring their best selves to work every day, fostering an environment of continuous learning, improvement, and innovation. We strive to create a workplace culture that values diversity, inclusivity, and collaboration, empowering our employees to reach their full potential and contribute to our collective success.
Technology
We strive to be at the forefront of innovation and technology, constantly seeking new and better ways to serve our customers and improve our operations. We focus on building on our reputation of integrity, honesty, and reliability, fostering long-term relationships with our customers and suppliers that are based on mutual trust and respect.
Growth
We aim to expand our geographical footprint and continue to be a leader in our industry, while never losing sight of where we came from.
We are committed to leaving a positive legacy for future generations, creating a brighter future for our employees, our customers, and the Intermountain West.
Diversity
"The only thing in life I want to be is a successful leader who bridges the divides between people."
-Shawn Newell,
Retired VP of Business Development
No two people are alike. No team achieves its best work without a variety of perspectives.
And no company is successful without a winning strategy that comes from a broad diversity of ideas. Our commitment to diversity is at the core of our business. It's a proud tradition and a strong conviction that differentiates and defines us, and it enriches our workplace every single day.
At Industrial Supply, we promote diversity in all levels of our organization – seeking out talented individuals of every race, ethnicity, gender, age and orientation. Together, our unique talents and backgrounds help us bring you the best possible suggestions for your success.
We also take an active role in our community, working closely with the Governor's Office on Economic Development. For decades, Industrial Supply was a women-owned business; and today, we continue to help minority-owned and women-owned businesses in their efforts to become 8-A certified.
Giving back to our community
When our founder, Rudolph Orlob, started the business in 1916, he understood that when his community thrived, his business would too. With this philosophy in mind, Orlob built his business but also worked equally hard to build his community. Confident that fostering a community in which individuals could participate fully - not only as consumers, but also as citizens, workers, family members and volunteers — he nurtured principles that guide our company today.
After nearly 100 years of supporting industry, we fully understand that supplying industries such as Kennecott, Boart Longyear and the former Geneva Steel allow these companies to provide the work and livelihood of thousands of individuals who are strengthened and unified by their communities.
To further support our communities, we give back through charitable donations and our work with organizations, including the Utah Food Bank, Prevent Child Abuse Utah, the Susan G. Komen for the Cure, the Huntsman Cancer Foundation and many other local institutions that contribute to the well-being of individuals in our community.
Because each community has its own unique facets, we also stay engaged in additional activities that help strengthen our sense of unity and our internal workforce.
Environmental, Social, and Governance Policy
As a 108-year-old company, we know about creating sustainable, long-term value.
At Industrial Supply Company, we are committed to leading the way in responsible business practices across all aspects of our operations. Our ESG policy reflects our dedication to creating a sustainable future while delivering excellence in service and value to our stakeholders.
